AI Native Products

LetterIQ

Intelligent letters. Compliant by design.

LetterIQ is CareInsight’s AI-powered letter generation platform for health plans — centralized template management, built-in governance and approvals, and multilingual, data-driven PDF output that replaces legacy report-based letter processes.

What plans tell us

Every letter you mail on a legacy tool is a compliance risk you can’t see.

For compliance and scale

Every letter, one system

Every health plan runs on letters in ways that add compliance risk to every mailing.

Letters are often still generated through aging report tools, scattered templates, and manual workflows such as:

  • EOBs
  • ID cards
  • Claims and UM notices
  • Provider communications
  • Member correspondence

LetterIQ replaces those legacy processes with a single governed system. Now your entire correspondence lifecycle, from template creation to approval, is delivered in production-ready output.

The result

Faster turnaround on regulatory letter changes, lower operational cost, and confidence that every communication goes out the door accurate, approved, and compliant.

Ready to retire your legacy letter process?

One governed system for every letter — accurate, approved, and compliant, by design.